vacancies
Doneo Co Ltd is a leading importer of high-quality Audio Video brands including Bose, Philips and NEC. The company works within the retail, wholesale and custom projects fields and is composed of a tight nit team of employees. We pride ourselves on the ‘Family feeling’ within Doneo where every individual is treated with respect.
Design and web representative
Full Time
We are looking for a creative and enthusiastic individual with a flair for design website administration to help us with the delivery of our high-end brand image through our websites and social media. The individual in question will work closely with our head of marketing and sales team to come up with creative ways to showcase our brands and products whilst ensuring that the front and back end of our website is updated.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst have the aptitude to learn about our products and technologies associated with them. Whilst not necessary any animation and video editing skills will be considered an asset.
Responsibilities
Brainstorming creative ways to showcase products and brands within specific brand guidelines.
Designing and creating content for our social media pages and websites
Keeping our website up to date with the latest products and marketing materials.
Ensuring products are properly tagged and placed in the right categories
Creating social media posts for approval.
Creating and updating print sales media.
- Editing Reel sand Videos for promotional purposes.
Requirements
-
Proficient in English (oral and written).
-
Strong communication and people skills.
-
Adobe Suite skills
-
Good organizational and multi-tasking abilities.
-
Relevant Post-secondary Education
Considered an Asset But not a Requirement
Photography/Videography Skills
Basic Marketing Knowledge
A flair for social media (Instagram Reel & TikTok)
Animation skills
Experience in a similar role
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Design and web representative
PART Time
We are looking for a creative and enthusiastic individual with a flair for design website administration to help us with the delivery of our high-end brand image through our websites and social media. The individual in question will work closely with our head of marketing and sales team to come up with creative ways to showcase our brands and products whilst ensuring that the front and back end of our website is updated.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst have the aptitude to learn about our products and technologies associated with them. Whilst not necessary any animation and video editing skills will be considered an asset.
Responsibilities
Brainstorming creative ways to showcase products and brands within specific brand guidelines.
Designing and creating content for our social media pages and websites
Keeping our website up to date with the latest products and marketing materials.
- Creating social media posts for approval.
Requirements
-
Proficient in English (oral and written).
-
Strong communication and people skills.
-
Adobe Photoshop skills
-
Good organizational and multi-tasking abilities.
Relevant Post-secondary Education (can be current)
Considered an Asset But not a Requirement
Photography/Videography Skills
Basic Marketing Knowledge
A flair for social media (Instagram Reel & TikTok)
Animation skills
Experience in a similar role
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Administration and Service Executive
FULL TIME
We are looking for an exciting, detail oriented and customer-centric individual to help us maintain our high-level customer care standards whilst supporting the company’s operations.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst having the aptitude to learn about our products and the technologies associated with them. Previous experience in customer service and administrative roles will be considered an asset.
Responsibilities
- Assist the logistics and sales divisions in the day-to-day administrative functions.
- To prepare and issue reports as requested by Management Team.
- To issue correspondence to Sales Delivery Persons and customers.
- To maintain updated computer-based records.
- To process sales orders in a timely manner.
- To authorise sales orders and ensure that goods are sold according to the agreed price structures and within the set timeframes.
- To record any product and / or service complaints made by customers and follow up accordingly.
- Managing Service Tickets in an efficient manner with all stakeholders. Including
- Customer and partner communications.
Reconciliation and Credit control for key accounts.
Requirements
- Excellent customer care skills.
- A high degree of Organisation and attention to detail.
- Experienced in using Microsoft Office.
- Proficient in spoken and written English.
- Good industry knowledge and knowhow will be an asset.
A Business Diploma or Degree is considered an asset.
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
SALES AND CONTENT CREATION REPRESENTATIVE
PART Time
We are looking for a creative and enthusiastic individual with a flair for sales and social media to help us connect with younger generations through TikTok and other social media whilst engaging with customers in our showroom when necessary. The individual in question will work closely with our head of marketing and sales team to come up with creative ways to showcase our brands and products.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst having the aptitude to learn about our products and technologies associated with them. Previous experience, even on a personal level with creating TikToks and Instagram reels will be considered an asset.
Responsibilities
Brainstorm creative ways to showcase products and brands.
Creating Tiktoks, Instagram Reels and organic posts on our social media.
Generation of Social Text.
Engaging with our audiences through comments and messages.
Scheduling social media posts for approval.
Sales and customer support related to Audio Visual equipment. (Training fully provided by the company).
Requirements
Proficient in English (oral and written).
Strong communication and people skills.
A flare of creating social media content.
Good negotiation and sales skills.
Good organizational and multi-tasking abilities.
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
SALES EXECUTIVE
FULL Time
We are looking for a presentable and enthusiastic individual with a flair for sales to help us with the delivery of our high-end brand image and customer experience in our showroom. The individual in question will work closely with our showroom manager to keep the showroom up to standard as well as to help clients with their AV choice.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst having the aptitude to learn about our products and technologies associated with them. Whilst not necessary any Audio-Video or technology knowledge will be considered an asset.
Responsibilities
Face to Face sales and customer support for all our consumer electronics brands within the showroom.
Online sales and customer support for all our consumer electronics brands through our social media and website portals.
Constant Training on current and new products through training portals.
Communication with our marketing team to ensure our website is constantly updated with the latest technical information.
Maintaining the look and feel of our showroom to ensure it is ready to showcase products in the best way.
Requirements
Proficient in English (oral and written).
Strong communication and people skills.
Good negotiation and sales skills.
Good organizational and multi-tasking abilities.
Be a TEAM PLAYER contributing to the continued success, growth, and excellent reputation of the Company.
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Engineer - Audio Video
FULL Time
We are looking for an ambitious and organized individual to design, execute and control custom installation projects for residential and commercial purposes. The individual in question will work closely with our technical installers as well as the sales team to ensure the smooth transition and delivery of the projects entrusted to Doneo with a focus on quality and customer experience.
The ideal candidate would be an electrical engeneering graduate and should be enthusiastic, willing to work in a tight team environment whilst having the aptitude to learn and grow within the role under the guidance of our experienced CI team. Whilst not necessary any
industry specific qualifications or experience is considered an asset.
Responsibilities
Overlooking, installing and configuring av solutions, intelligent lighting control systems and home automation systems. (full training provided)
Fault finding and rectifying AV / IT systems at the client site.
Providing remote assistance and onsite technical support for clients.
Attending handover meetings with the Custom Installation team to ensure familiarity with new sites.
Carrying out preventative maintenance on installed systems at the site.
Providing technical assistance to service coordinators for handling customer enquiries as required.
Follow, review and creation of system schematics and network designs- ensuring all details and any alterations are recorded.
Represent the company with the necessary level of professional conduct and presentation.
Reporting any escalated matters directly to management.
Liaising with other project and engineering teams to develop customer and site knowledge.
Requirements
Proficient in English (oral and written).
Knowledge of the Audio-Visual industry.
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Sales and crm executive
FULL Time
We are looking for a presentable and enthusiastic individual with a flair for sales to help us with the delivery of our high-end brand image and customer experience. The individual in question will work closely with our Head of Sales to ensure that our potential
clients get prompt service.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst having the aptitude to learn about our products and the technologies associated with them. Whilst not necessary any Audio-Video or technology knowledge will be considered an asset.
Responsibilities
Custom Install project Sales
Phone sales and customer relationship managment.
Constant Training on current and new products through training portals.
Communication with our marketing team to ensure our website is constantly updated with the latest technical information.
Quote Generation.
CRM Data inputting and filtering.
Requirements
Proficient in English (oral and written).
Strong communication and people skills.
Good negotiation and sales skills.
Good organizational and multi-tasking abilities.
Be a TEAM PLAYER contributing to the continued success, growth, and excellent reputation of the Company.
Whilst not essential knowledge of AutoCAD or similar is considered an asset.
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Service and support technician
FULL Time
We are looking for a service and support Technician to help up maintain our high level after sales service. Whilst full training will be provided the ideal candidate should be someone who has past experience int the technical repairs section. This could be from an different industry like Air-conditioning, printing, etc.. The applicant must be willing to work in a tight team environment whilst having the aptitude to learn about our products and the technologies associated with them. Previous experience in customer service and technical roles (repair or otherwise) will be considered an asset.
Responsibilities
Technical Phone support – helping customers to solve any setting or installation issues over the phone.
To maintain updated computer-based records.
Managing Service Tickets in an efficient manner with all stakeholders. Including Customer and partner communications.
Check and run software updates on products reported faulty by consumers.
Board level repairs on AV products.
On-site fault finding and servicing when required
Requirements
Technical Fault finding.
Customer care skills.
A high degree of Organisation and attention to detail.
Proficient in spoken and written English.
Technical work history / industry knowledge (repair or otherwise) considered asset.
Good industry knowledge and knowhow will be an asset.
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Inventory Management Executive Purchasing Department
FULL TIME
We are looking for a sharp and proactive individual with high attention to detail to handle our company’s imports and inventory management. The individual in question will work closely with our directors and data team to maintain the right stock levels, handle inventory orders and ensure efficient logistics.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst having the aptitude to learn about our products and processes. Previous experience, within purchasing and/or international logistics is considered an asset.
Responsibilities
- Plans and oversees the flow of goods for international and domestic suppliers.
- Oversees preparation of documents.
- Serves as a liaison between agents, banks, shippers, and warehouse facilities.
- Expedites shipping of goods into the country.
- Analysis and understanding of stock levels and sell-through to identify suggested order quantities.
- Filing and maintaining all documentation related to imports/sourcing
Requirements
- Proficient in English (oral and written).
- Strong communication and people skills.
- Good organizational and multi-tasking abilities.
- Attention to detail.
- University Degree In Business or any related field
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to. Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Technical support specialist
FULL TIME
We are looking for customer-centric and tech savvy individual with a flair for conflict resolution to help us maintain our high-level customer care standards whilst supporting the company’s operations.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst having the aptitude to learn about our products and the technologies associated with them. Previous experience in customer service and technical roles (repair or otherwise) will be considered an asset.
Responsibilities
- Technical Phone support – helping customers to solve any setting or installation issues over the phone.
- To maintain updated computer-based records.
- To record any product and / or service complaints made by customers and follow up accordingly.
- Managing Service Tickets in an efficient manner with all stakeholders. Including Customer and partner communications.
- Check and run software updates on products reported faulty by consumers.
Assigning the repair to the appropriate technician or issuing replacements when necessary.
Requirements
- Excellent customer care skills.
- A high degree of Organisation and attention to detail.
- Experienced in using Microsoft Office.
- Proficient in spoken and written English.
- Technical work history / industry knowledge considered a major asset.
- Good industry knowledge and knowhow will be an asset.
A Business Diploma or Degree is considered an asset.
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV with the job title in the subject by email addressed to the Human Resources Manager to [email protected]
Service and Support Technician
FULL TIME
We are looking for a service and support Technician to help up maintain our high level after sales service. Whilst full training will be provided the ideal candidate should be someone who has past experience int the technical repairs section. This could be from an different industry like Air-conditioning, printing, etc..
The applicant must be willing to work in a tight team environment whilst having the aptitude to learn about our products and the technologies associated with them. Previous experience in customer service and technical roles (repair or otherwise) will be considered an asset.
Responsibilities
- Technical Phone support – helping customers to solve any setting or installation issues over the phone.
- To maintain updated computer-based records.
- Managing Service Tickets in an efficient manner with all stakeholders. Including Customer and partner communications.
- Check and run software updates on products reported faulty by consumers.
- Board level repairs on AV products.
- On-site fault finding and servicing.
Requirements
- Board level repair capability.
- Technical Fault finding.
- Customer care skills.
- A high degree of Organisation and attention to detail.
- Proficient in spoken and written English.
- Technical work history / industry knowledge (repair or otherwise) considered asset.
Good industry knowledge and knowhow will be an asse
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV with the job title in the subject by email addressed to the Human Resources Manager to [email protected]
Installer
FULL TIME
We are looking for an individual with a great work ethic who is willing to learn AV installation. The job consists of helping our custom installation technicians install audio and video solutions resulting in the high level of customer experience and quality, which we pride ourselves with.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst have the aptitude to learn about ongoing projects and the products utilized within. Whilst not necessary any interest or knowledge on the technical front will be considered an asset.
Responsibilities
Installation of Audio and Video Solutions within Technician teams
Installation of Residential Audio/Video
Requirements
- Great Team player
- Strong communication and people skills
- Ready to learn with a great work ethic
- Audio Video Interest
- Problem-solving Mindset
- Driving License
We Offer
- Competitive Salary
- Full Training & Mentoring
- Professional and personal development – for the right person there is opportunity for the role to grow in responsibilities
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Custom Install & inventory Clerk Full Time
FULL TIME
We are looking for an assertive and organized individual to handle data inputting, paperwork, stock allocation and client account management related to our custom installation and inventory departments. The individual in question will work closely with our head of Custom Installation as well as top management on the administrative front to ensure the smooth operation of the Custom installation and inventory teams resulting in the high level of customer experience, we pride ourselves with.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst have the aptitude to learn about ongoing projects and the products utilized within. Whilst not necessary any interest or knowledge on the technical front will be considered an asset.
Responsibilities
Screening incoming mail, keeping track of pending matters, following-up on deadlines; responding to routine correspondence; merging, correcting, formatting, and preparing in final form reports and other documents related to technical cooperation projects.
Performing general administrative tasks (arrangements for meetings, preparation of requisitions, Invoices, and purchase orders)
Maintaining a filing system.
Stock control relevant to ongoing projects.
Performing other duties as required by the supervisor(s).
Requirements
Proficient in English (oral and written)
Knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Minimum 5 ‘O’Levels or MCAST diploma in Business or equivalent.
We Offer
Competitive Salary
Full Training & Mentoring
Professional and personal development – for the right person there is opportunity for the role to grow in responsibilities
Due to the high volume of applications, we receive at Doneo Co. Ltd., only shortlisted candidates will be responded to.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Projects Team Clerk
Full Time
We are looking for an assertive and organized individual to handle data inputting, paperwork, stock allocation and client account management related to our custom installation department. The individual in question will work closely with our head of projects on the administrative front to ensure the smooth operation of the projects team resulting in the high level of customer experience we pride ourselves with.
Responsibilities
- Screening incoming mail, keeping track of pending matters, following-up on deadlines; responding to routine correspondence; merging, correcting, formatting, and preparing in final form reports and other documents related to technical cooperation projects.
- Performing general administrative tasks (arrangements for meetings, preparation of requisitions, Invoices, and purchase orders)
- Maintaining a filing system.
- Stock control relevant to ongoing projects.
- Performing other duties as required by the supervisor(s).
Requirements
- Proficient in English (oral and written)
- Knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Minimum 5 ‘O’Levels or MCAST diploma in Business or equivalent.
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
by not later than the 17th September, 2021.
AV and Lighting Integration Engineer
FULL TIME
We are looking for an ambitious and organized individual to design, execute and control custom installation projects for residential and commercial purposes. The individual in question will work closely with our technical installers as well as the sales team to ensure the smooth transition and delivery of the projects entrusted to Doneo with a focus on quality and customer experience.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst having the aptitude to learn and grow within the role under the guidance of our experienced CI team. Whilst not necessary any industry specific qualifications or experience is considered an asset.
Responsibilities
Fault finding and rectifying AV / IT systems at the client site.
Liaising with other project and engineering teams to develop customer and site knowledge
Reporting any escalated matters directly to management.
Represent the company with the necessary level of professional conduct and presentation.
Follow, review and creation of system schematics and network designs- ensuring all details and any alterations are recorded.
Providing technical assistance to service coordinators for handling customer enquiries as required.
Carrying out preventative maintenance on installed systems at the site.
Attending service handover meetings with the Custom Installation team to ensure familiarity with new sites moving into support.
Providing remote assistance and onsite technical support for clients.
Requirements
Proficient in English (oral and written)
BSc/BEng in electronics and control or similar
Licence A Qualified
Advnaced IT skills in Home/Commercial Networking
Knowledge of the Audio-Visual industry
Preferred Skills
Crestron/Lutron Qualifications/Experience
License b
KNX Qualifications/Experience
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
Projects Manager
Full Time
We are looking for an assertive and organized individual to plan, execute and control custom installation projects within our projects department. The individual in question will work closely with our head of projects to ensure the smooth operation of the projects team resulting in the high level of customer experience we pride ourselves with.
The ideal candidate should be enthusiastic and willing to work in a tight team environment whilst having the aptitude to learn about the products utilized within our installation. Whilst not necessary any interest or knowledge on the technical front will be considered an asset.
Responsibilities
- Formatting, and preparing in final form reports and other documents related to technical cooperation projects.
- Performing general administrative tasks (arrangements for meetings, preparation of requisitions, Invoices, and purchase orders)
- Maintaining a filing system.
- Stock control relevant to ongoing projects.
- Defining project objectives, project scope, roles & responsibilities.
- Defining resource requirements and managing resource availability & allocation – both internal and third party.
- Outlining a budget based on requirements and tracking costs to deliver project on budget.
- Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
- Managing delivery of the project according to this plan.
- Tracking project and providing regular reports on project status to project team and key stakeholders.
- Managing and adjusting for any changes in project scope, schedule and / or budget.
- Identifying and mitigating potential risks.
- Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
Requirements
- Proficient in English (oral and written)
- Knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Degree in Business/Project Management and/or Experience in this field .
Please send your CV by email addressed to the Human Resources Manager to: [email protected]
by not later than the 17th September, 2021.
WE HAVE NO OPENINGS AT THIS TIME
Although we do not currently have any openings, we would still like to hear from you.
Send us your CV by email addressed to the Human Resources Manager to: [email protected]
join our team
Send us your CV by email addressed to the Human Resources Manager to: [email protected]